FAQ's
(Frequently Asked Questions)
Can I deposit by phone?
Is all my information secure?
Who do I contact about my concerns?
Is gambling on the internet legal?
What do I do if I get disconnected?
What is my PIN number and how do I get it?
Do I have to pay taxes on my winnings?
How old do I have to be to play for real money?
What is your Bonus Abuse policy?
How do I view and edit my account details?
Can I Deposit by phone?
Yes you can. You can deposit by calling us Toll Free at 1-888-672-2863.
Is all my information secure?
Customer Security has always been a top priority for GoSportsBet.com. GoSportsBet.com uses the SSL Protocol to provide privacy and reliability between two communicating applications. SSL uses 128-bit encryption, which ensures server and client authentication. This is done through encrypted algorithms and cryptographic keys.
What all this means is that before any of your data is sent from you to us or vice-versa the data is encrypted and then sent. This will make it impossible for anyone to break this code and gain any confidential information.
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Who do I contact about my concerns?
If you have any questions or concerns about how the sportsbook/casino is operated please feel free to send your inquiries to our casino manager by clicking here. We will gladly help you out with any issues you may have. If you would like any further information on this, please e-mail our casino manager.
Is gambling on the Internet legal?
Every region throughout the world has different laws, so we can't really answer that question. To be sure, you should contact your local legal representatives to answer any related questions.
What do I do if I get disconnected?
If you happen to be in the middle of placing a wager and you get disconnected for any reason, there is no need to worry. If you were close to completing a bet, return to the Members area for GoSportsBet.com and click on "Pending Wagers." If there is a record of the bet listed, then the bet has been placed. If it is not listed, place the bet again.
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What is my PIN number and how do I get it?
Your Personal Identification Number (PIN) is required before you can withdraw any funds from GoSportsBet.com. It is another step in ensuring that only you can access money in your account. This number will be sent to you via email and this will happen immediately after establishing an account. If you have misplaced your PIN, contact us for help in retrieving it.
Do I have to pay taxes on my winnings?
Paying taxes on your winnings all depends upon the jurisdiction in which you reside. GoSportsBet.com will not provide details of individuals' net proceeds or losses. It is up to the individual to declare this to the proper authorities.
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How old do I have to be to play for real money?
No one under the age of 18 years will be allowed to play for real money. We have provided play-for-fun versions of the casino games for those who are under the age of 18 or reside in a jurisdiction which prohibits Internet wagering.
What is your policy on Bonus Abuse?
GoSportsBet.com.com reserves the right to refuse or rescind bonuses for any reason including, but not restricted to, player abuse.
Promotions are intended as bonuses to loyal players and to attract new users to GoSportsBet.com. GoSportsBet.com encourages users to participate in promotions, but to refrain from abusing them. Any abusers of promotions or bonuses which come to the attention of GoSportsBet.com will have their account/s frozen.
How do I view and edit my account details?
To view your registered account details login to the cashier using your username and password. After logging in click on the link at the bottom of the page titled "View your Account Information" to view your details. To change any of your details contact us.
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